7:00 AM: We are currently seeing a partial network outage in the Sunnyvale area. Customers in the area may experience no internet connection. Our team is aware and will be dispatching a technician later this morning to address the issues.
Update 11:59 AM: Thank you for your patience and understanding. Our team has resolved the outage in your area. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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