3:00 PM: We are currently seeing a partial network outage in the San Jose area. Customers in the area may experience no internet currently. Our team is currently investigating and we will provide updates as more information becomes available.
3:40 PM: Our engineering department has dispatched a technician into the field for the proper repairs.
Update 5:22 PM: Thank you for your patience and understanding. Our team has resolved the outage in your area. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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