1:30 PM: We are currently seeing a network outage in your neighborhood. Customers in the area may experience no connection. Our team is currently investigating and is working towards a resolution. Please check back later for more updates.
2:50 PM: We are working with our equipment vendor to update equipment firmware and restore service.
4:20 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.
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