Logs
Log of Incidents
- June 16, 2021 at 11:38 PM - We are currently experiencing a network issue [RESOLVED]
- June 14, 2021 at 2:50 PM - We are currently experiencing an outage in the Fremont Area [RESOLVED]
- June 9, 2021 - We are experiencing an outage in the San Jose area [RESOLVED]
- June 8, 2021 at 7:14 PM - We are currently experiencing a network issue [RESOLVED]
- Possible Powering issue at Monte Vista Townhomes & Cannery Square - [5/21/2021 at 9:52 AM][RESOLVED]
- May 20, 2021 at 4:09 PM - Network Issue at Pepper Lane Community [RESOLVED]
- THU Apr 29, 2021 at 10:25 PM - Outage Affecting Santa Clara [RESOLVED]
- [March 23, 2021 at 9:10 PM] - We are currently experiencing a network issue in the Milpitas Area. [RESOLVED]
- Milpitas Outage (3/12/2021 12AM) [RESOLVED]
- Intermittent outage: Rivermark area in Santa Clara, Oak Park Terrace in Cupertino [3/11/2021 - 8:20 AM][RESOLVED]
- Outage Reported -- Impacting Ironwood & Communications Hill Customers [2/27/2021 - 6:15 PM][RESOLVED]
- [2/23/2021 at 5:30 PM] Network Outage [RESOLVED]
- Alviso Outage [2/10/2021 - 10:36 AM] [RESOLVED]
- [02/02/2021 - 12:00 PM] Powering Issue Affecting Customers in the Santa Clara area [RESOLVED]
- FRI Jan 29, 2021 at 6:16 PM - Network Outage [RESOLVED]
- FRI Jan 15, 2021 at 5:50AM - Network outage for Alviso customers [RESOLVED]
- TUE Dec 1, 2020 at 4:50AM - Network outage for Alviso customers [RESOLVED]
- THU Nov 19, 2020 at 3:25AM - Network issue affecting Alviso customers [RESOLVED]
- Outage at Cahill (Building #2, #3, #6) [11/10, 10:30 AM] [RESOLVED]
- Outage at Boulevard Condos [10/27/2020 10:23 AM] [RESOLVED]
- Network Outage in Milpitas near Old Calaveras Road [10/24/2020 at 2:30 PM] [RESOLVED]
- Outage [RESOLVED]
- SAT Sep 19, 2020 at 2:17PM - Network issue [RESOLVED]
- WED Sept 9, 2020 at 4:50PM - Outage in Santa Clara and Cupertino Area [RESOLVED]
- SUN Aug 16, 2020 at 6:30AM - Sail Network Problems [RESOLVED]
- TUES Aug 4, 2020 at 11:40AM - Internet Service in the Berryessa Area has been restored [RESOLVED]
- TUES June 30, 2020 at 1:15PM - We are experiencing a network issue. Our engineering team is working on it now [RESOLVED]
- WED June 24, 2020 at 6:40PM - Service Interruption in Berryessa/San Jose Area [RESOLVED]
- SUN JUNE 21, 2020 at 9:25AM - Service Interruption in Warm Springs and Weibel Area of Fremont [RESOLVED]
- [July 11, 2021 - 3:00 PM] Outage at Vineyard Park and Rose Terrace [RESOLVED]