We are investigating a likely equipment failure that is affecting service in the Santa Clara and Cupertino area. Our technicians are on the way to investigate and fix the issue as soon as possible. We will give an update as soon as possible.
Equipment issue has been resolved. All services should be restored now. We sincerely apologize for the inconvenience. Please power cycle your equipment if your service is still not working, and then contact us if you have any further issues.