We are getting reports of intermittent outages in the Rivermark in Santa Clara and Oak Park Terrace in the Cupertino area. Our engineering team is investigating the issue and is working to find a resolution soon. Updates will follow.
We apologize for the inconvenience and thank you for your patience.
[12:00 AM] [RESOLVED] Customers are reporting their internet connection is back to normal. We are continuing our assessment and investigation of this morning's event.
If you are still experiencing any service issues, please reach out to our Support Team or send us an email directly.
Support Email: sailsupport@sailinternet.com
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