For every apartment building or condominium building we serve, we have infrastructure installed in your building. Once that is completed (usually in less than 60 days from its start), you need a WiFi router that plugs into the ethernet connection in your home. This is the only hardware that must be installed.
We have a multi-gigabit backbone feeding your building over a wireless or wired link. Our infrastructure is designed for better than 99.9% uptime. We have 24x7 network monitoring and engineers on call for responding to any problems.