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  1. Sail Internet
  2. Frequently Asked Questions
  3. Technical Questions

Technical Questions

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  • Connecting to the Internet using VPN
  • How should I configure my Google WiFi to work with Sail Internet?
  • Can Sail equipment interfere with customer WiFi routers?
  • Does Sail need the MAC address of my router?
  • Why is my router's IP address changing?
  • How do Electromagnetic (EM) radio frequencies (also called EMF) from Sail Internet equipment compare with that from other electronic devices?
  • Routers and Mesh Networks
  • Can Sail's equipment interfere with E911 radio hardware?
  • Given that service is over the air, what kind of security is used to prevent man-in-the-middle and other attacks?
  • What is the uptime percentage of the service?
  • What frequencies does Sail Internet use? Is there a risk of interference with other wireless operators?
  • How close is the nearest data center that connects to the Sail fiber backbone?
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