Saturday 6/6/26 - Packet Loss Mariani Square San Jose[Resolved]

[9:30PM] We are aware of a packet loss at Mariani Square in San Jose. Our team is currently investigating and is working towards a resolution. 

[10AM 6/7/26] Our engineering team has dispatched a technician. We will provide you with an update as soon as their assessment is complete.

Resolved [3PM 6/7/26] Thank you for your patience and understanding. Our team has resolved the packet loss. If you are still experiencing problems with your connection please power cycle your primary router and equipment.

Please reach out to our Support team via email or phone with any questions.

Phone Support: (844) 438-8484