1:40 pm: We are currently seeing a network outage in the Mountain View area. Customers in the area may experience no connectivity. Our team is currently investigating and we will provide updates as more information becomes available.
Update 2:14 PM: We have a member of our engineering team in transit for repair.
Update 3:15 PM: Our engineering team is in the process of repair now.
Resolved 3:45 PM: Thank you for your patience and understanding. Our team has resolved the outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
2nd outage in 2 days - today's outage is present here in the Whisman Station area.
Thanks for the updates here.
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