10:38 AM: We are currently seeing a partial network outage in the Park Plaza area in Daly City. Customers in the area may experience no internet. Our team is currently investigating and we will provide updates as more information becomes available.
10:48 AM Update: We identified the cause of the outage caused by ongoing third-party roofing activity in the area. Our on-call team will complete repairs onsite after hours today, and we will share further updates as work begins.
Resolved 11:48 AM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
Comments
0 comments
Article is closed for comments.