8:30 AM: We are currently seeing a outage in the area. Our team is currently investigating and we will provide updates as more information becomes available.
Update 8:50 AM: Our engineering team is sending a technician into the field for repairs.
Update 10 AM: Our engineers and field technicians are still actively working towards a resolution.
Update 12:15 PM: Our engineering team’s repairs did not fully resolve the issue. We continue to actively work towards a resolution. Some customers may be without service.
Update 5:45 PM: A technician will be back on Sunday, July 5 at 9AM to complete repairs and restore service.
Resolved 7/5/26 [11:30AM]: Thank you for your patience and understanding. Our team has resolved the outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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