9:30 PM: We are currently seeing a network outage. Our team is currently investigating and we will provide updates as more information becomes available. Full network outage in the San Jose area. Customers in the area may experience no internet currently.
10:00 PM: While the immediate issue has been addressed, we’ve identified additional maintenance needed to fully stabilize the connection. This follow-up work will be scheduled for a later date, and we’ll provide more details once the timeline is confirmed.
If you have any questions or concerns, please reach out to our Support team via email or phone with any questions.
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