Tuesday 4/21/26 8:00 AM - Network outage In the San Jose area [Resolved]

8:00AM: We are currently seeing a partial network outage in the San Jose area. Customers in the area may experience no internet. Our team is currently investigating, and we will provide updates as more information becomes available.

Update 10:15 AM: We are continuing to investigate the partial network outage in the San Jose area. A technician has been dispatched and is expected to arrive on-site around 12:00 PM to further diagnose and repair the issue.

Resolved 12:00 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.

Please reach out to our Support team via email or phone with any questions.

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Phone Support: (844) 438-8484