4:30 PM: We are experiencing at network outage in the San Jose, Village Square Community.
Our network team is investigating the issue now.
A field technician is being sent out now to further investigate, We apologize for the inconvenience
Thank you for your patience and understanding.
7:00 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
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