Wednesday 3/4/26 10 AM - Outage in Los Gatos (Lyndon Plaza)

[10 AM]: We are currently seeing a partial network outage in the Los Gatos area. Customers in the area may experience no internet. Our team is currently investigating, and we will provide updates as more information becomes available

Update 11:47 AM: Our upstream fiber provider is experiencing a network service issue. Current estimated restoration time is 2:40 PM.

Resolved 2:40 PM: Thank you for your patience and understanding. Our team has resolved the outage. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.

Please reach out to our Support team via email or phone with any questions.

Submit a support ticket

Phone Support: (844) 438-8484