11:20 - We are currently seeing a network outage in the Fremont/Newark area. Customers in the area may experience no connection. Our team is currently investigating and is working towards a resolution.
11:30 - A technician has been dispatched. ETA is 20 minutes
12:24: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.
12:44: We are still seeing intermittent network issues in the Fremont/Newark area.
Resolved 1:11 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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