4:37 PM: We are currently seeing a partial network outage in the Watergate area in Emeryville. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
Update 4:46 PM: Our engineering team is dispatching a technician for on-site repairs, with an estimated arrival time of 6 PM.
Update 7:20 PM: All services should be operating normally, if you are still having trouble please first try power cycling your router. If this ends up not working for you please submit a support ticket.
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