3:00 PM: We are currently seeing network slowness affecting customers in the Santa Clara area
some users may be experiencing slower than normal network speeds
We are actively working with our engineering team to return speeds to normal as quickly as possible.
11/28/25
Resolved 8:45 AM: Thank you for your patience and understanding. Our team has resolved the network issue. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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