9:00 PM - Our team has identified packet loss on our network in certain areas of Santa Clara. Some customers will have slow/no internet. A tech will be dispatched tomorrow morning to make repairs.
Resolved 9:03 PM: Thank you for your patience and understanding. Our team has resolved the network issue. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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