Friday 10/10/25 1:50 PM - Network Outage at 88 N Jackson in San Jose [Resolved]

1:50 PM: We are currently seeing a partial network outage at 88 N Jackson in San Jose. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.

4:10 PM: Our team has identified a power issue in your building. We are waiting for building maintenance to restore power. Service will be back online when power is restored.
Resolved 5:00 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.

Please reach out to our Support team via email or phone with any questions.

Submit a support ticket

Phone Support: (844) 438-8484