8 PM: We are currently seeing a network outage in select neighborhoods in your area due to an extended power outage. Customers in the area may experience no connection. Our team is on the way to install a second battery backup.
9:30 PM: Thank you for your patience and understanding. Our team has restored power to our equipment and resolved the network outage. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.
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