[05:12PM]
Dear Sail Customer,
We are currently experiencing an unplanned outage in your area. Our Network Engineering team is looking into the issue at the moment. We apologize for the inconvenience and hope to resolve this soon.
Best Regards,
The Sail Internet Team
[05:22PM]
Dear Sail Customer,
Our team has confirmed that there is a large PG&E power outage in your local area. We will continue to monitor and assess the situation to keep downtime as minimal as possible.
Best Regards,
The Sail Internet Team
[06:35]
Dear Sail Customer,
We can see that the power outage has cleared from PG&E's reports and all equipment is back online. If you are still having issue with connecting to the internet, please try restarting your router(and PoE adapter if you have one). After restarting your router, if you are still experiencing issues, please reach out to us at SailSupport@SailInternet.com .
Best regards,
The Sail Internet Team
[RESOLVED]
Comments
0 comments
Article is closed for comments.