12:00 AM: We are currently seeing a partial network outage in the Jade Community in the Oakland area. Customers in the area may experience no connection. Our team has dispatched a technician at 12:30PM to resolve this issue.
Update 3:09 PM: Our technicians were onsite today but couldn’t complete repairs due to locked access to the equipment room. The building office reopens at 9:00 AM Monday, and we’ll return then to restore service. We apologize for the delay and appreciate your patience.
Monday, 6/16/25
Update 10:53 AM: Our engineers and field technicians are still actively working towards a resolution.
Saturday 6/14/25 12:00 AM - Network Issue in Oakland (Jade)
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