6:30 AM: We are currently seeing a partial network outage in the Oakland area. Customers in the area may experience intermittent or no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
9:00 AM: UPDATE: We have identified that this outage was due to maintenance conducted by Paxio. We are currently working with Paxio to resolve the issue.
9:45 AM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
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