6:00 AM: We are currently seeing a partial network outage in the San Francisco area. Customers in the area may experience no connection Our team is currently investigating and we will provide updates as more information becomes available.
Update 6:46 AM: A technician is in the field making repairs.
Update 8:02 AM: Our engineers and field technicians are still actively working towards a resolution.
Update 8:50 AM: Our team has resolved the network outage. If you are still experiencing problems with your connection, please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
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