2:00 AM: We are currently seeing a partial network outage in the San Jose area. Customers may experience no internet connection at this time. Our team is currently investigating and we will provide updates as more information becomes available.
6:00 AM: Our team has dispatched a technician into the field for the proper repairs.
Resolved 9:54 AM: Thank you for your patience and understanding. Our team has resolved the outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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