8:30 AM: We are currently seeing a partial network issue at this time. Customers may experience no internet connection at this time. Our team is currently investigating and we will provide updates as more information becomes available.
10:00 AM: Our engineers have identified the cause of the network issue and are still working hard towards a resolution. We apologize for the inconvenience this morning and hope to have the outage resolved as soon as possible.
Resolved 11:45 AM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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