7:45 PM: We are currently seeing a network outage in your neighborhood. Customers in the area may experience no internet connection. Our team is currently investigating and is working towards a resolution. We will dispatch a technician tomorrow to restore connectivity.
Friday, 4/18/25
10:00 AM: Our engineers and field technicians are on-site still actively working towards a resolution.
Resolved 1:08 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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