6:30 PM: We are currently seeing a partial network outage in Fremont in the Adobe Hills area. Customers in the area may experience no connection. Our team is currently investigating and we will provide updates as more information becomes available.
8:30 PM: The network issue at Adobe Hills has been resolved. The outage was caused by a tripped breaker in your building. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
9:00 PM: Power is off again to our equipment at Adobe Hills. Customers in the area may experience no connection. Our team will investigate the power issues in the morning and working with your HOA to prevent this going forward.
Resolved 7:29 AM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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