12:30 PM: We are currently seeing a partial network outage in the Milpitas area. Customers in the area may experience no or intermittent internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
12:45 PM: We are currently dispatching a technician to the problem area for repairs.
1:45 PM: Our technician is on-site and investigating the issue for the proper repairs.
Resolved 2:20 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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