Saturday 2/15/25 8:45 AM - Network Outage in the San Jose and Santa Clara area [Resolved]

8:45 AM: We are currently seeing a partial network outage in the San Jose and Santa Clara area's.  Customers in the area may experience no internet connection.  Our team is currently investigating and we will provide updates as more information becomes available.

9:10 AM: We are currently dispatching a technician to the problem area for repairs.

9:45 AM: Our technician is on-site and working on repairs

Resolved 11:03 AM: Thank you for your patience and understanding.  Our team has resolved the network outage.  If you are still experiencing problems with your connection please power cycle your primary router and equipment.

Please reach out to our Support team via email or phone with any questions.

Submit a support ticket

Phone Support: (844) 438-8484