3:30 PM - We are currently seeing a network outage in select neighborhoods in your area. Customers in the area may experience slow connection or no connection at all. Our team is currently investigating and is working towards a resolution.
4:15 PM - A crane is blocking the line of sight to our antennas currently. We are working to reposition this and restore service.
Resolved 4:54 PM - Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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