9:50 AM: We are currently experiencing a partial network outage in the Emeryville area. Some customers may have no internet connectivity. Our team is actively investigating the issue, and we will provide updates as soon as more information is available.
Resolved 11:00 AM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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