7:28 PM: We are currently experiencing a partial network issue affecting the Fremont and Union City areas. Our team is investigating a degradation in a backhaul link, which is causing reduced throughput and slower speeds. We will continue to provide updates as more information becomes available.
10/9/24
Resolved 4:24 PM Thank you for your patience and understanding. Our team has resolved the network issue. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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