2:06 PM: We are currently experiencing a system-wide network outage. Customers in the area may have no internet connection. Our team is actively investigating the issue and will provide updates as more information becomes available.
2:25 PM: We have identified the cause of the outage: one of our fiber providers is experiencing intermittent issues. We are working to resolve this as quickly as possible.
Resolved 3:08 PM: Thank you for your patience and understanding. Our team has resolved the network issue. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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