8:59 PM: We are currently seeing a partial network outage in the San Jose area. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
10:10 PM: Due to the network outage you will experience frequent drops. Our engineering team is working to resolve this issue as soon as possible.
11:03 PM: Our engineers are still actively working towards a resolution.
Resolved 11:38 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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