3:50 AM: A network outage has occurred in a small part of Santa Clara. Our engineers have investigated the situation and determined a technician will need to be sent out.
6:30 AM: A technician is on-site working to gain access to the affected equipment.
8:00 AM: We have access and are working on repairs.
8:55 AM: Repairs are still underway and we have located the cause of the issue.
9:40 AM: The outage has been resolved and services have been restored. If you are having any further trouble please contact support.
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