9 AM: A network outage affecting some buildings at Parkmerced has occurred. Network operations is investigating the issue. A technician is heading over to check on the equipment.
9:45 AM: Our technicians are on-site checking on the equipment.
Resolved 10:08 AM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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