12:51 PM: We are currently seeing a partial network outage in the Emeryville area. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
Update 1:55 PM: Our team is working on resolving the internet outage. We anticipate having the connection back online by 6 pm.
Update 6:00 PM: Our engineers and field technicians are still actively working towards a resolution.
[Restored] 6:30 PM: Thank you for your patience and understanding. Service has been restored in the area. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
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