7 AM: We are currently seeing a network outage in the Fremont area. Customers in the area may experience no connection. Our team is currently investigating and we will provide updates as more information becomes available.
8 AM: A technician is on the way to the affected site to make repairs and will arrive shortly.
8:30 AM: Our technician is on site and working to make the repairs and restore the service as soon as possible.
9:10 AM: Repairs are complete and services should be restored shortly.
Thank you for your patience and understanding. Our team has resolved the outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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