6:30PM: We are currently seeing a network issue in the San Jose area. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
7:15PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing issues with your internet, please power cycle your primary equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
Best regards,
Sail Internet
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