7:00 AM: We are currently seeing a network issue in the San Jose area. Customers in the area may experience no internet connection or slow speeds. Our team is currently investigating and we will provide updates as more information becomes available.
9:30 AM: Our engineering team has dispatched a technician for repairs.
10:30 AM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing issues with your internet, please power cycle your primary equipment.
Please reach out to our Support team via email or phone with any questions.
Submit a support ticket
Phone Support: (844) 438-8484