1 AM: We are currently seeing a network issue in the Fremont area. Certain customers in the area may be experiencing an outage that started at 1am.
Our team has identified the location and the type of the issue. A crew has been scheduled to visit the site as early as possible in the morning to correct the issue.
Resolved 3:46 AM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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