5:50 PM: We are currently seeing a partial network issue in the Milpitas area due to a power outage. Customers in the area may experience no internet connection.
Our network equipment is operating normally, but there appears to be a power issue affecting select areas.
Our team is currently investigating and we will provide updates as more information becomes available.
7:13 PM: Thank you for your patience and understanding. Power should be restored in the area. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484