10:37 PM: We are currently seeing a partial network outage in the Santa Clara area. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
10:44 PM: Our engineering team is sending a technician into the field for repairs.
11:05 PM: A technician is on-site investigating the problem.
11:46 PM: Our engineers and field technicians have determined the cause of the network outage and are making the appropriate repairs.
Resolved 12:30 AM: Repairs have been completed and internet services restored. If you have any further trouble please restart your primary equipment.