6:15 PM: We are currently seeing a network outage at Cannery Square in San Jose. Some customers may experience no connection. Our team is currently investigating and is working towards a resolution.
7:15 PM: A technician has been dispatched to investigate the outage and make repairs. ETA is 8:15 PM.
9:00 PM: Our equipment onsite has failed and we were not able to replace it today. A team will be out tomorrow morning to replace the failed equipment and restore service.
Update 11/9/26 7:45 AM: Our engineering team is sending a technician into the field for repairs.
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