7:26 AM: We are currently seeing a network outage in the Daly City area. Customers in the area may experience no internet. Our team is currently investigating and is working towards a resolution.
Update 7:47 AM: Our engineering team has dispatched a field technician to perform repairs. The technician is estimated to arrive on site by 9:00 AM.
Update 9:58 AM: Our engineers and field technicians are still actively working towards a resolution.
Update 1:07 PM: Our engineers and field technicians are still actively working on repairs and are making the final adjustments.
Resolved 1:53 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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