[830PM]: We are currently seeing a partial network outage in the [City] area. Customers in the area may experience [symptoms]. Our team is currently investigating and we will provide updates as more information becomes available.
[8/23 10:30AM]: Our engineers are still actively working towards a resolution.
Resolved [11AM]: Thank you for your patience and understanding. Our team has resolved the netowork outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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