Friday 8/7/26 5:23 PM - Network Outage in Santa Clara (The Palms)

5:23 PM: We are currently seeing a partial network outage in The Palms area in Santa Clara. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.

Resolved 7 pm: Thank you for your patience and understanding.  Our team has resolved the [outage/network issue].  If you are still experiencing problems with your connection please power cycle your primary router and equipment.

Please reach out to our Support team via email or phone with any questions.

Submit a support ticket

Phone Support: (844) 438-8484